||3 of 3 people found the following review helpful.| Great follow up to the "Knock Your Socks off Service" series|By Frankie W.|This book is a perfect follow up to the other books in the series. I teach a workshop based on this series and this activiity guide has great tools for role playing with your audience. Well written and thorough.|0 of 0 people found the following review helpful.| Great BookFrom the Back Cover|
Taking exceptional care of the customers who keep you in business has never been more important. And now the team behind the best-selling Knock Your Socks Off Service® series
Today's customers are demanding service that is faster, better, and more personalized than ever before. How can organizations ensure that they are prepared to meet that challenge? The latest addition to the best-selling Knock Your Socks Off Service(R) series, 101 Activities for Delivering Knock Your Socks Off Service provides readers with the practical tools and cost-effective training required to help meet their customers' needs.
Taking the unique po... [PDF.no80] 101 Activities for Delivering Knock Your Socks Off Service (Knock Your Socks Off Series) Rating: 4.78 (713 Votes)
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