Marketers, merchandisers, and sales executives alike are struggling with Big Data - the data streaming at increasing speeds from myriad channels and options for communicating with customers. The tools are likely to continue to multiply, paralyzing many executives with simply too many choices. Using data from a four-year study, this book provides a process for rigorous decision making, eliminating the paralysis and optimizing decision making for marketing performance. [PDF.hh48] Dynamic Customer Strategy: Today's CRM Rating: 4.70 (460 Votes)
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You can specify the type of files you want, for your device.Dynamic Customer Strategy: Today's CRM | John F. Tanner Jr.. A good, fresh read, highly recommended.