||0 of 0 people found the following review helpful.| A complete book of the field|By Customer|A very usefull book with previous and current theories within the field of Crisis Communication||Rich with case studies and practical examples, this book is a must read for anyone with an interest in this critical area of management. There is probably no better book and no better team of authors on the subject of crisis communication. Frandsen and Johans
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When a crisis breaks out, it’s not always just the organization that reacts - the news media, customers, employees, trade associations, politicians, activist groups, and PR experts may also respond.
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You can specify the type of files you want, for your device.Organizational Crisis Communication: A Multivocal Approach | Finn Frandsen, Winni Johansen. I was recommended this book by a dear friend of mine.