||0 of 0 people found the following review helpful.| Your Customers Have Huge Muscles!|By Jennifer L Smith|I had no idea just how powerful my customers really are. I had never thought of the fact that they can choose to fire me at any time and for any reason.
I work for a small retail business, and am always looking for ways to better serve our customers. I don't just want our customers to come in and buy a product|.com |
Most companies still operate as if they control their customers. But, in today’s market, it’s really the other way around. Customer CEO confronts the new market reality that customers choose which companies to do business with completely on their own terms. This effectively inverts the power, control, and direction of decision-making; to survive in this new landscape, organizations must quickly adapt. Author Chuck Wall explores the nine powers custome...
[PDF.pq02] Customer CEO: How to Profit from the Power of Your Customers Rating: 3.85 (762 Votes)
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You easily download any file type for your gadget.Customer CEO: How to Profit from the Power of Your Customers | Chuck Wall. A good, fresh read, highly recommended.
