[Read free] People Love You: The Real Secret to Delivering Legendary Customer Experiences






 | #651738 in eBooks |  2013-01-25 |  2013-01-25 | File Name: B00B6RTQKG

What you experience is what you remember. The more emotional the experience, the deeper it is branded into your memory. Experience has a massive impact on buying decisions. Every touch point, every time you or someone in your company engages a customer, it creates an experience - something they remember. When they have a negative experience, they tend to vote with their feet (and their wallets) and head straight to your competitors. When customers have positiv...


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You easily download any file type for your gadget.People Love You: The Real Secret to Delivering Legendary Customer Experiences   |  Jeb Blount. I was recommended this book by a dear friend of mine.

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