||0 of 0 people found the following review helpful.| Poorly Written and Outdated|By W. Richard Mcnally|Not the worst book and the biggest waste of time I have ever purchased, but close. Obviously, the only purpose of this book was the author's self promotion of worthless and clichéd concepts.|0 of 0 people found the following review helpful.| Five Stars|By Lindy Williamson|About the Author||Psychologist John Selby has spent over thirty years practicing and teaching meditation and its benefits and has studied meditative techniques and traditions all over the world. The author of seven meditation and self-help books, Selby has sold
With customer loyalty weighing in as the most valued commodity in the workplace today, we'd all like to know how to create lasting emotional connections to keep clients personally satisfied and eager to do business with us. In this followup to Take Charge of Your Mind John Selby presents his 4step Listening With Empathy moodmanagement method for doing just that, giving readers a practical toolkit for rapidly shifting from negative to genuinely positiv... [PDF.pp64] Listening With Empathy: Creating Genuine Connections With Customers and Colleagues Rating: 3.77 (773 Votes)
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You can specify the type of files you want, for your device.Listening With Empathy: Creating Genuine Connections With Customers and Colleagues | John Selby. Which are the reasons I like to read books. Great story by a great author.