[Read download] Client Encounters of the Technical Kind: How to win, support and challenge customers ... methodically, with ICON9's tools & best practices for field engineers
||0 of 0 people found the following review helpful.| "Client Encounters" is a must read for anyone involved with ...|By Customer|"Client Encounters" is a must read for anyone involved with Technical Sales. There are lots of sales books/trainings available today, but Andy's book really resonates with those in technical sales, yet many of the concepts could also be applied to any customer facing sales person. The book is a quic
There’s a lot more to technical work …
… than technology, as anyone in contact with clients will know—and most engineers, scientists and technicians have some sort of client to worry about. Experience shows that the relational and commercial aspects of customer-facing technical roles are as difficult as the ‘hard science’. And, to succeed professionally, you have to shine in all these areas … simultaneous...
[PDF.tx68] Client Encounters of the Technical Kind: How to win, support and challenge customers ... methodically, with ICON9's tools & best practices for field engineers Rating: 3.94 (465 Votes)
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You can specify the type of files you want, for your device.Client Encounters of the Technical Kind: How to win, support and challenge customers ... methodically, with ICON9's tools & best practices for field engineers | Andrew K Betts. A good, fresh read, highly recommended.