||0 of 0 people found the following review helpful.| nice bood|By Rama Salim Richa|Good educative book|0 of 0 people found the following review helpful.| Understanding Loyalty|By Ramona Wright|Jill Griffin created an excellent book on customer loyalty. With loyalty being an important aspect in quality service to a customer, Griffin takes the reader on a journey on the meaning o|From Publishers Weekly|Management consultant Griffin here addresses the failure of the "market share" theory. Presenting case studies-Home Depot's customer intimacy standard; Sharp Electronics' sales doctor approach-she stresses the need to develop customer loy
You've read about Customer Loyalty in the Los Angeles Times, Dallas Morning News, Miami Herald, Kansas City Star, Entrepreneur, Industry Week, Marketing News, Boardroom Reports, Marketing Management, Library Journal, The Selling Advantage, Ideas Magazine, Executive Briefings, Training, Hospitality Upgrade, Direct, Quality Digest, Marketing Tools, Houseware Executive, Journal of Pharmaceutical Management, Discount Merchandiser, TeleProfessional, NationsBank Business, Mod...
[PDF.pq30] Customer Loyalty: How to Earn It, How to Keep It Rating: 3.92 (521 Votes)
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You easily download any file type for your device.Customer Loyalty: How to Earn It, How to Keep It | Jill Griffin. I was recommended this book by a dear friend of mine.